The business
Nickellcrete Developments is a family-owned concreting business on the Gold Coast, run by Ben Nickell. Ben has over 20 years in the trade and a strong reputation for reliable service and quality work.
The challenge
Nickellcrete had built its name on larger commercial projects. But big commercial work is lumpy and risky: high outlay, long gaps between wins. Ben wanted to grow the residential side of the business for steadier, more predictable income, and he needed a reliable way to bring in residential concreting leads week in, week out.
"Wasn't doing enough quotes and definitely wasn't getting enough work."
What we did
We built Ben a Meta campaign (Facebook and Instagram) aimed squarely at Gold Coast homeowners planning concreting work. Instead of a plain contact form, we ran a short quiz: answer a few questions about your project, get a customised concreting quote.
That does two jobs at once. It qualifies the lead (project type, size, suburb, timing) and it hands Ben everything he needs to quote fast. Total budget: $50 a day.
The results
The leads came in fast, and they were good. Ben went from 3 to 4 quotes a week to 5 to 6+ a day. In the first month he confirmed over $100k of work, including a single $75k driveway. Around 15 jobs done and another 10 in the pipeline.
All of it off $50 a day and an average cost per lead of just $13, for a return north of 15 times ad spend. Just as importantly, it shifted his mix toward the safer residential work he was after, and took the stress out of chasing jobs.
